Moving Process
Request Your FREE on-site Estimate
- Call our office or contact us online to schedule a good time for a moving coordinator to meet with you and assess the particulars of your relocation.
- You will be given a written estimate for your individual moving needs.
- Once a moving date is confirmed, your will receive a confirmation email specifying date and time.
Preparing for your move
- Your personal move coordinator will send you Moving tips and a checklist to help stay organized and prepare.
- We are always readily available if you have any questions or schedule revisions may occur. Or assist with purchases of additional packing materials.
- You receive a courtesy call 30 minutes prior to scheduled time, notifying of crew’s arrival.
Moving Help Arrives
- Every successful move is centered on “PROTECTION”. We deliver maximum protection for your home and possessions. Here’s how:
- Next, a walkthrough of your home will be completed and an efficient moving strategy developed.
- Your moving crew will politely introduce themselves and answer any last minute questions you may have.
- Door Jam protectors are placed in all prominent doorways. Moving pads will cover all stair banisters.
- Floor runners are put on all hardwood, tile or linoleum floors. Carpet shield is used as needed on carpeted floors.
- Protective wrap is used to safely secure all furniture with doors and drawers.
- Washer and dryers will be disconnected and covered with fitted appliance pads.
- Disassembly of beds, dressers, mirrors etc.
Loading the Truck
Our trucks are clean and fully equipped with all the proper tools and equipment to provide you with a top notch moving experience.
- Crew efficiently and safely moves items from your home according to moving strategy.
- Clean, thick moving quilts are used to pad all of your belongings, ensuring safe transport.
- Crew leader will do a final walk though to make sure that everything is removed from the home.
Transport
- All of our drivers have been properly trained in transporting household goods safely.
- Every truck is equipped with a GPS to assist in quick navigation to your destination address.
Unload
- A quick tour of the home to establish your new floor plan and where you wish for things to go.
- Crew will prep your space and protect your home before unloading your belongings. Hardwoods and carpets are protected with floor runners, banisters and doorways will be padded with door jamb protectors.
- All items are carefully unloaded, placed and reassembled in the appropriate rooms.
- A final walkthrough is done to make sure your home is arranged how you desire. Let your crew know if you would like to rearrange any items, they are happy to do so.
End of Move
- A final inspection of the truck is done with your crew leader to make sure all items have been unloaded.
- You will be asked to fill out a comment card to rate your overall moving experience with The Open Box.
Follow Up
- Your move coordinator will follow up with you to make sure you were satisfied with your relocation.
- When you have finished unpacking call our office and set up a time for your FREE box pick up. A crew will drop by to collect all your used boxes packing materials for recycling.
Very quick response to come estimate our job. Made the best impression of anyone we contacted, including some we’d dealt with previously. Checked in every closet, cabinet and storage area to see what they were actually dealing with. Young energetic and enthusiastic team; very polite and helpful. Went above and beyond any other mover we’ve ever dealt with. Exceptionally careful and interested in getting it right. And they did, even with some very difficult circumstances.
The whole process was just a pleasure! They were on time and after a quick review of the job the crew applied padded door jam protectors, Carpet shield, and protected my hardwood floors! Quality minded movers, Handling every piece with care! I also found the eco friendly approach an honor to be a part of, they plant a tree for every move.
Contact Us
7 Creek View Drive
Asheville, NC 28806
828.505.8008
828.505.8009